Contact our support team for the use of silk or any other customization.
Frequently Asked Questions
Initially sent photos
A single or double photo is needed if the lighting and the angle of the person’s face are perfect and of high quality.
The photo should be the front-view of the face or full-face, with high resolution and appropriate ambient light.
If the color design is considered, the color photo is needed, but if you prefer black and white, it makes no difference.
After the order is registered, it’s not possible to change the file of the photo.
No. Note that the photo should have the highest resolution.
Set the selected photo at the photo uploading section. We will use it when the order is completed. If there is a significant thing that needs to be pointed out on the order page, contact our support.
Shipping
By international mail, certified international post companies that guarantee the safety and speed of shipping.
It takes 20 to 30 days from when the order is registered until the product gets to its new home.
Shipping is free.
There are generally two kinds of posts. Regular post or express post and the second one costs more, but the product will reach you faster.
Because of the delicacy of the products, durable packaging with high quality is selected. So, they reach the destination in complete safety.
Fast shipping, i.e., if you need the product in a shorter time, we will ship it to you in the fastest possible time, which costs more. Notice that regular shipping is free in Artshop.
The product and manufacturing method
The frame of the product has various materials and colors. And the handmade product is produced with threads and nail.
The least used amount of thread for a design was around 3ooo meters.
The threads somewhat have elasticity and unstained capability to be used in the long run.
Its dusting should be very gentle, with the ostrich feather duster. Avoid any pulling absolutely and dust the thread and the knots softly. Cleaning the frame using napkins or silk is allowed.
The product is designed in two diameters of 80 cm and 60 cm. But contact our support team for any customization or custom dimensions.
The product can be presented in two models. One is the black and white, and the other is colored.
All of our frames are wooden.
Considering the uniqueness of each design, their individuality and being made by hand, the preparation time is between 20 to 30 days.
The handmade art we make can be used in homes, workplaces, or wherever tableaus are used. The best view of such products is on the wall.
Contact our support team to be informed about ordering in bulk.